Our Champion Guarantees to You!
Lowest Price Guarantee Anyone can make something
cheaper by cutting corners and pricing it for less. So, it's
important to know what is and is not included in any heating
and cooling system you choose for your home. Our Price Guarantee
is our promise to you that you cannot find a comparable installation
for less...or we'll pay you a $50.00 bonus over
the difference. All we ask is that it be a published "apples-to-apples"
comparison.
24-Hour Fix It or Hotel Guarantee Unlike
most companies, we are a service company. We have a staff of
qualified service
technicians that are there to serve you in the unlikely event
your system has a problem. So our guarantee to you is that
when we arrive, we guarantee that we will have your system
up and running within 24 hours of our arrival or we will
put you up in the local Embassy Suites for the night.
Installation
Workmanship Guarantee Our installation technicians are the
best in skill, attitude and workmanship. They’ll
care for your home and complete the job with speed and precision.
They wear floor savers, clean up when they are finished and
take personal responsibility for your satisfaction. They will
not smoke or swear in your home and they are polite and courteous.
If, when they have finished in your home, they have not performed
in accordance with these high standards, we'll refund
whatever amount of the purchase price you feel to be fair.
2 Year Client Trust Guarantee I am purchasing
a heating and/or air conditioning system from your company.
I am not an expert
in this field and I am depending on your expertise to ensure
my total satisfaction. And you are holding yourself and your
company to be responsible for achieving my total and 100%
complete satisfaction. So you agree to REFUND 100% of the agreement
price (see your attached agreement) if I am not satisfied
with
the performance of the equipment or your services, and you
cannot correct the problem of the system during the first
two years. And you agree to remove the system (see your attached
agreement) that you installed within thirty (30) days of
my
request and refund the entire agreement price.
Exclusive 'No
Lemons' Guarantee If the Compressor in your Air Conditioner
fails during the first five years of ownership,
or the Heat Exchanger in your Furnace cracks during the first
ten years of ownership, we will remove the entire unit, rather
than the component, and install a completely new one. If you've
ever bought a "lemon" before, you truly appreciate
our commitment to your long-term satisfaction.
Comfort Guarantee
We guarantee that when properly designed systems are installed,
maintained and operated in accordance
with the manufacture's operating and maintenance manuals,
the system will perform as we have stated and agreed upon.
If the desired comfort is not achieved, we will make any modifications
or repairs necessary to reach the desired temperature at no
charge to you for a period of five (5) years.
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