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About Us Overview | Testimonials

Service Champions – superior indoor air comfort and air safety solutions for your entire home.

Contact

Service Champions
4430 Yankee Hill Rd, Suite 100
Rocklin, CA 95677

Phone: 916-777-4444
Fax: 916-415-0687
admin@servicechampions.net


Kevin Comerford - President

History

The Comerford family has been serving California home owners since 1972 – providing superior indoor heating, air conditioning and indoor air quality solutions to residential clients.

Service Champions is recognized as the industry leader in service and customer satisfaction and has earned the prestigious Diamond Certified® Award for exceeding the rigorous standards for customer satisfaction and performance.

Our Champion Guarantees to You!

Lowest Price Guarantee Anyone can make something cheaper by cutting corners and pricing it for less. So, it's important to know what is and is not included in any heating and cooling system you choose for your home. Our Price Guarantee is our promise to you that you cannot find a comparable installation for less...or we'll pay you a $50.00 bonus over the difference. All we ask is that it be a published "apples-to-apples" comparison.

24-Hour Fix It or Hotel Guarantee Unlike most companies, we are a service company. We have a staff of qualified service technicians that are there to serve you in the unlikely event your system has a problem. So our guarantee to you is that when we arrive, we guarantee that we will have your system up and running within 24 hours of our arrival or we will put you up in the local Embassy Suites for the night.

Installation Workmanship Guarantee Our installation technicians are the best in skill, attitude and workmanship. They’ll care for your home and complete the job with speed and precision. They wear floor savers, clean up when they are finished and take personal responsibility for your satisfaction. They will not smoke or swear in your home and they are polite and courteous. If, when they have finished in your home, they have not performed in accordance with these high standards, we'll refund whatever amount of the purchase price you feel to be fair.

2 Year Client Trust Guarantee I am purchasing a heating and/or air conditioning system from your company. I am not an expert in this field and I am depending on your expertise to ensure my total satisfaction. And you are holding yourself and your company to be responsible for achieving my total and 100% complete satisfaction. So you agree to REFUND 100% of the agreement price (see your attached agreement) if I am not satisfied with the performance of the equipment or your services, and you cannot correct the problem of the system during the first two years. And you agree to remove the system (see your attached agreement) that you installed within thirty (30) days of my request and refund the entire agreement price.

Exclusive 'No Lemons' Guarantee If the Compressor in your Air Conditioner fails during the first five years of ownership, or the Heat Exchanger in your Furnace cracks during the first ten years of ownership, we will remove the entire unit, rather than the component, and install a completely new one. If you've ever bought a "lemon" before, you truly appreciate our commitment to your long-term satisfaction.

Comfort Guarantee We guarantee that when properly designed systems are installed, maintained and operated in accordance with the manufacture's operating and maintenance manuals, the system will perform as we have stated and agreed upon. If the desired comfort is not achieved, we will make any modifications or repairs necessary to reach the desired temperature at no charge to you for a period of five (5) years.

"We must remember that heating and air conditioning is for the clients, it's not for the profits. The profits will follow. If we remember that they have never failed to appear. The better we have remembered that the larger they have been."
– Kevin Comerford, President


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Client Focused
We make a difference in our client’s lives by providing them optimum comfort and safety in their home. Our goal is to give our clients the greatest service experience in their home that they have ever had by any service company. We have achieved our goal if when we leave the client says, "We love those guys."

On-Time People
We are an organization that is committed to being on-time to our client’s home. We stand behind this promise with our money-back guarantee in both our service and sales department. Our written guarantee in service is, "We'll arrive when we say or your don’t pay." In our sales department we offer our industry exclusive $250 On-Time Guarantee. Our comfort advisors will show up on or before the exact time we scheduled with you or we will give you $250 off our best price.

Premier Employer
The difference is Our People! By providing our team members the best benefits, pay and career opportunities for growth and development we stand above the industry. From our clean-cut, uniformed, drug free technicians to our outstanding client service performers who take care of you on the phone; Service Champions prides itself on the expertise and experience of the team members who serve our clients.

Performing Organization
At Service Champions we set the bar high for the level of performance we expect from our team members. This is a major benefit to our clients and assures them that they will receive optimum service and a high degree of comfort and safety in their home. Our 2 Year Client Trust Guarantee is our written commitment to these high standards and if we fall short we will refund the entire amount of the purchase. Doing business with a company that has high standards, like Service Champions, gives clients the assurance they we will be around for a long time to serve them.


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