But Here’s Why We Do It.
At Service Champions, we are obsessed with client satisfaction.
And we don’t just say we’re committed to client satisfaction – we back it up with real guarantees.
For example, here’s one of our most radical guarantees (and one many of our competitors think is downright crazy): you can test drive any heating and air conditioning system we install for you for 2 full years before deciding if you want to keep it. We call it…
Our 2-Year Client Trust Guarantee
When we install a new heating and air conditioning system for you, you can test drive your new system for 2 full years and if you are dissatisfied – we’ll remove it!
If the system’s performance is disappointing and leaves you uncomfortable after two years, you can call us, and we’ll take the system out for you.
We’ll even arrange for another company to come and install your new equipment for you.
Think about that. You couldn’t even return a shirt to most stores two years later, but we’ll let you return an entire heating and AC unit! That’s how committed we are to ensuring that our clients are ALWAYS happy.
4 Reasons Why We Can Confidently Offer You This Guarantee
Reason #1 – We’re Extremely Precise About Recommending The Right Size Heating & AC Unit For Your Home
The most common problem to have with a new heating and AC system is getting one that is the wrong size. Too big is just as bad as too small. Either can cause major problems with your in-home comfort and energy efficiency.
The good news is that this problem is completely avoidable. The key is to select a Northern California HVAC company that is extremely precise when taking measurements of your home, and also has a deep knowledge of heating and air principles to recommend the right-sized system.
Our team’s knowledge, skill and precision are your assurance that we always install the right size unit. This eliminates the single biggest reason a homeowner would be dissatisfied with a newly installed heating or AC system.
Reason #2 – We Only Recommend And Install Equipment From Proven Manufacturers
When you’re investing in a new heating and air conditioning system, that is definitely NOT the time to experiment with unproven manufacturers or equipment.
With our 16+ years in business, we know exactly which equipment to recommend and what to avoid. We install heating and air conditioning systems that we know from experience are reliable and perform very well.
Reason #3 – Our Technicians Are The Best Trained In The Industry
Of course, even the very best HVAC systems will fail if not installed properly. But that’s not an issue at Service Champions.
Our technicians are trained to be the ‘best of the best’ in the industry. Not only does every technician undergo a rigorous 14 to 16-week training program when hired, every technician also has continuing education every year of more than 100+ hours!
We’re happy to offer this 2-Year Client Trust Guarantee because we KNOW our technicians install systems to the highest standards.
Reason #4 – Unhappy Clients Aren’t Good For Anyone
The final reason we offer this guarantee is actually pretty simple: we want you to be happy with your choice.
After all it’s your home. It’s your comfort. So, it should ALWAYS be YOUR CHOICE.
The way we see it, unhappy clients don’t do anyone any good.
It doesn’t do the client any good, because… well, they’re unhappy.
But it also doesn’t do Service Champions any good, because unhappy clients aren’t going to recommend us or give us positive reviews. If any of our clients are unhappy, we want to make it right – period.
Let Them Call Us Crazy… As Long As Our Clients Are Happy, We’re Happy
So, it’s alright with us if other Northern California HVAC companies think we’re crazy to offer a full 2-Year Client Trust Guarantee. We’re perfectly fine with that, because as long as our clients are happy, we’re happy!
If you want to do business with a Northern California heating & air conditioning company that truly does stand behind everything we do, reach out to us to schedule an appointment.