Starting this week, Service Champions is teaming up with ServiceTitan to provide better service and convenience to our customers and our team. Now you can track your technician on a map like Uber.
GPS Tracking and Fleet Management Benefits
Have you ever waited around all day for a service technician? Unfortunately, it’s a common occurrence in the industry. Service Champions, now with GPS tracking, gets rid of large time windows and late or missed appointments.
GPS technology allows you to track the technicians, giving you the location of the driver at any time. This real-time visibility gives you the convenience to know near-exact arrival estimates.
More Efficient Scheduling and Dispatching
With real time logs for different types of jobs, we can get an average of how long it takes to complete certain services. With this information, we can more accurately estimate the time of completion to customers as well as more efficiently schedule our technicians.
Additionally, with real-time GPS tracking, we can see the exact location of our entire crew. With up-to-the-minute vehicle location data, we can dispatch our service technicians more efficiently and provide more accurate ETAs to our customers.
GPS tracking and more information from real service calls leads to simplified, on-time scheduling.
ServiceTitan gives us real-time diagnostics on the fleet vehicles, alerting us to low fuel levels, engine problems, and more. This allows us to maintain a healthier fleet to reduce the chance of a late or missed appointment.
In addition to on-time service with GPS tracking, what else should you look for in a heating and air conditioning company?
Learn more about Service Champions + ServiceTitan by contacting us:
- Pleasanton: (925) 308-5025
- Rocklin: (916) 231-9469
- San Jose: (408) 572-8065
- Concord: (925) 392-1212